Privacy Policy

1. Overview

At The Painter’s Trace, we respect your right to privacy. This policy explains how we collect, store, and use personal data shared through our website and services. Our goal is to provide transparency and clarity in all data-related matters.

2. Types of Data We Collect

We may collect the following categories of information:

▪️First and last name

▪️Email address

▪️Message content submitted via contact forms

▪️Technical data (device type, browser, visit duration)

▪️Optional booking-related information (e.g. group size)

We do not collect sensitive categories of data.


3. How We Collect Data

We collect data through:

▪️Contact forms you submit on our website

▪️Voluntary newsletter sign-ups

▪️Basic analytics tools to monitor website performance

▪️Direct communication with our team (email or phone)

All data is collected directly from you; we do not obtain information from third parties.

4. Purpose of Data Collection

We use your data to:

▪️Respond to inquiries or messages

▪️Help you plan visits or make group arrangements

▪️Share requested information about exhibitions or services

▪️Improve our website and its performance

▪️Send updates only if you’ve opted in

Your data is never sold or shared for advertising purposes.

5. Data Storage and Retention

We keep your data only for as long as necessary to fulfill the purpose it was collected for. When no longer needed, your information is securely deleted or anonymized.
We review stored data regularly to ensure compliance and remove outdated entries.

6. Cookies and Usage Tracking

Our website uses minimal cookies to improve functionality and gather non-identifiable usage data.
We do not use advertising or tracking cookies.
See our Cookie Policy for more details.

7. Your Rights

You may contact us to:

▪️Review the data we hold about you

▪️Request corrections to inaccurate information

▪️Withdraw your consent to communication

▪️Request deletion of your data if no longer required

All requests are handled respectfully and promptly.

8. Data Protection Measures

We take appropriate technical and organizational measures to secure personal data, including:

▪️SSL encryption on all contact forms

▪️Secure server infrastructure

▪️Controlled staff access to data

▪️Regular monitoring of system integrity

While no system can be fully immune to risk, we actively maintain a secure environment.

9. Updates to This Policy

This Privacy Policy may be updated to reflect changes in regulations or internal practices.
All changes will appear on this page with a revised date of publication.

10. Contact Information

For all data-related inquiries, please contact us:

 ▪️Address: 1201 Mason St, San Francisco, CA 94108, USA

 ▪️Phone: +1 415-474-1887

 ▪️Email: [email protected]